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This program creates the foundation for an ongoing training program that addresses the need at retail to qualify and sell in-home custom installation products and installation fees rather than turn them over to a separate Custom Sales Department, or undersell the customer. These retail referrals would be handled by store floor salesperson allowing for better customer service, faster reaction time and a career path for the retail sales floor. In addition, this would ease the burden on the Custom Sales Department, allowing it to handle true custom leads and market products and services to the builder, designer, and high profile customer targets. The initial goal would be to train two retail salespeople per showroom as IHAVS to allow for the immediate capability to handle custom (in-home) requests at the store level. The store managers would choose the initial candidates and also attend a one-day overview prior to the training. |
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Selection of IHAVS candidates Developing in-store merchandising to facilitate in- home sales The In-Home A/V Installation Installation Skills Outline For In-Home Audio/Video Specialists Working With Blueprints And Understanding Construction Wiring Information Quoting Labor Charges: Flat-Rate, & Hourly In-Home A/V Product Concepts Five Steps To Great Home Theater Multi-Room Audio Distribution Volume Controls, Speaker Selectors And Matching Devices Infrared Repeater Technology & Custom Switching Multi-Room Video Distribution RF & Cable Technology Distributing Composite Video Signals and Modulating RF Channels |
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In-Home A/V Installation Products Niles Audio, Channel Plus, Monster Cable In-Home A/V Selling Skills The In-Home Audio/Video Sales Map Making The In-Home Appointment Qualifying Questions While In Showroom S.P.I.N. Selling Selling Larger Systems and Better Goods 15 Steps To A Successful Custom Installation How To Do A Final Walkthrough And Plant Seeds For Future Business. Organizing Yourself for Performance Constructing A Proposal Paperwork = Communication How To Complete A Work Order, Wiring Diagram & Block Diagram How To Track Incoming Leads, Proposals, And Deals Closed. How To Split Sales With Other Salesmen Customer Follow-Up - The Day/Week/Month Method Time Management |
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Whats covered & what youll learn: |
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ฉ Copyright 1995 - 2005 All Rights Reserved
Bodley & Associates, Inc. P.O. Box 366488 Bonita Springs, FL 34136 (239) 948-3789 office (239) 948-3790 fax
email us at: |
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Sales, Management & Technology Consultants |
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IHAVS is a trademark of Bodley & Associates, Inc. |
